At Toendi, Your Privacy Is Our Top Priority.
Published On 2024.10.29
On The Product
Absolutely Secure Packaging
Toendi greatly values your privacy. This is because you're a sexually Liberated individual and does not mean the whole world needs to know. To protect your privacy, our discreet packaging ensures that no product categories are displayed.
On The Website
We are committed to safeguarding your personal information and ensuring that your online experience with us ls secure. This privacy policy outlines how we collect, use, and protect your personal data.
1.Information We Collect
Personal Data: When you interact with our services, we collect personal information such as your name, email address, contact information, and shipping and billing details (including delivery address, purchased products, order date, etc.). This information is used for orders and to provide customer support.
Communication Information: If you contact us for customer support or communicate with us in other ways, we may collect your contact information and the content of the communication.
Non-Personal Data: We may collect non-personal data, such as device information, browsing behavior, and website usage statistics, to help us improve our website and customize your experience.
2.How We Collect Your Information
Personal Data You Provide: You may provide us with your personal information in the following ways:
● Registering an account on our website;
● Purchasing products from our website;
● Participating in contests, promotions, giveaways, surveys, or other activities related to our brand on our website or elsewhere (each referred to as an "Activity");
● Contacting us via phone, email, or other ways.
For example, this includes the personal information you provide to receive our products, delivery, information, or services.
Information We Collect Automatically: When you visit our website or use our services, we may use technology to automatically collect certain information, including but not limited to:
● Usage Data: When you access and use our services, we may automatically collect details about your visits and usage of the website, including traffic data, location data, logs, and other communication data, as well as the resources you access and use on or through the website.
● Device Information: We may collect information about your mobile device and internet connection, including the device's unique identifier, IP address, operating system, time zone settings, browser type, and browser plugin types and versions. To the extent permitted by applicable law, we collect IP addresses for system administration, aggregating and analyzing information, enhancing user experience, and auditing our website usage.
Information Collection and Tracking Technologies: The technologies we use for automatic information collection may include:
● Cookies: Cookies are small pieces of information stored on your computer’s browser. You can control how your computer accepts cookies by setting preferences or options in your browser. However, if you choose to reject cookies, certain online services or features within the service may not be available to you.
3.How We Use Your Information
Customer Support: We use your information to respond to your inquiries and provide technical support as needed.
Service Provision: We use your information to process, analyze, and deliver your purchases, accept payments and refunds, handle returns, and provide other order-related services.
Marketing: If you choose to opt-in, we may send you promotional materials and updates. You can unsubscribe from these communications at any time.
Data Analytics: We use your information to monitor aggregated metrics such as total visitors, page views, and demographic trends for data analysis.
Functionality and Security: We may use your information to verify your payment details, identify and address any actual or suspected fraud, illegal activity, or intellectual property infringement, as well as to identify and fix technical issues.
Compliance: We may use any category of data we collect to fulfill our legal obligations and enforce our terms and conditions.
Communication: We may use your personal information to communicate with you by email, phone, or mail. With your consent, you can opt out of marketing communications by contacting us via email at any time.
Google Analytics: We use Google Analytics to record and analyze data to help us understand how customers use our website. You can review Google Analytics' privacy policy at the following link: https://www.google.com/intl/en/policies/privacy/.
4.Sharing Your Information
Affiliates: We may disclose any category of personal data to our affiliated companies and subsidiaries based on factors such as the fulfillment of purchase agreements and related data analysis.
Service Providers: We authorize approved service providers to access the personal data we collect. These service providers perform specific functions on our behalf, including order fulfillment and payment processing, risk and fraud detection and mitigation, biometric processing for identity and document authenticity verification, customer support, marketing and advertising, content customization and analysis, and assisting in the implementation of these functions. These service providers may need access to personal information to perform their duties but are not permitted to use this information for other purposes or share it with others.
Legal Successors: In the event of a merger, acquisition, sale, or transfer of part or all of our assets (whether as a going concern or as part of a bankruptcy, liquidation, or similar procedure), we may disclose all categories of personal information we collect to the buyer or other successors.
Compliance with Laws, Protecting Our Rights, or Protecting the Rights of Others: To comply with the law, protect our rights, or safeguard the rights of others, we may use each category of personal data we collect, retain, and disclose to authorities, law enforcement, or other parties for the following purposes:
(a) To comply with relevant laws, regulations, court orders, or official requests;
(b) To enforce relevant terms of use, including investigating potential violations;
(c) To prevent damage to our company’s rights, property, or safety;
(d) To detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues;
(e) To maintain and protect the security and integrity of our application or infrastructure. In certain cases, we may legally object to these actions.
5.Payment Processing (Amazon)
All payments on Toendi are securely processed through Amazon. This means that your payment information is not collected or stored by Toendi, but is directly managed by Amazon in accordance with its privacy and security policies.
Toendi does not store or access your payment information (e.g., credit card numbers). Your payment is securely processed by Amazon's trusted systems.
To fulfill your order, Toendi only receives confirmation details from Amazon regarding the purchase and shipping information, such as delivery details.
For more details on how Amazon processes your payment information, please refer to Amazon’s privacy policy.
6.Data Analysis
We take appropriate measures to protect your personal data. Toendi follows industry-standard security practices to safeguard your information from unauthorized access, misuse, or loss.
While we take steps to protect your data, please keep in mind that no transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online. In the event of a data breach, we will conduct a risk assessment and notify the regulatory authorities and data subjects based on the outcome of that assessment.
Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies help us remember your preferences, understand how you interact with our website, and provide a more personalized experience.
7.Your Rights and How to Exercise Them
Right to Withdraw Consent: You have the right to notify us at any time that you no longer wish for us to process or use your personal data. Withdrawing consent will not affect the legality of any data collection, use, processing, or distribution that took place before your consent was withdrawn.
Right to Correct Data: You have the right to notify us at any time to correct any inaccurate personal data we hold about you.
Right to Erasure (Right to be Forgotten): You have the right to notify us at any time to delete or destroy your personal data.
Right to Object: You have the right to request that we use your personal data only when necessary to promote our legitimate interests or for public purposes.
Right to Restrict Processing: In certain cases, you have the right to limit our processing of your personal data.
Right of Access: You have the right to access the personal data we store and process in an organized, commonly used, and machine-readable format, and to learn how your personal data is being used.
Right to Data Portability: You have the right to obtain a copy of your personal data that we store and process and to instruct us to transfer your personal data to another controller. To exercise any of the above rights, you may contact us via email at: support@toendi.com. We will process these requests in accordance with applicable laws and regulations. Additionally, when exercising your rights related to your personal data, we may conduct reasonable verification to confirm your identity as the rightful data subject.
8.Protection of Personal Data
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was initially collected, which may include fulfilling reporting, accounting, or legal obligations.
When determining the appropriate retention period for personal data, we consider various factors, including the type of data we process, any potential risks of unauthorized disclosure, the purpose of processing, and whether there are alternative ways to achieve our objectives without processing your personal data.
As outlined in the section "Your Rights and How to Exercise Them," we will delete your personal data upon request (where permitted by law) if we no longer need it for the purposes specified in this privacy policy.
9.Transfer of Your Personal Data to Foreign Countries
By using the website, you consent to the transfer of any personal information we collect to other countries where we, our service providers, affiliates, and other members of our corporate group are located, as long as such transfer is permitted by law.
Whenever we send personal data to countries outside of the European Economic Area (EEA) or other regions with strict data protection laws, we ensure that the data transfer complies with applicable laws. We ensure the security of your data transfer through strict contractual provisions, technical and organizational measures, and additional control mechanisms.
Transfers to countries outside the European Economic Area are governed by standard contractual clauses approved by the European Union.
10.Personal Data About Children
Our website is not intended for children. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, or if you discover that we may have inadvertently collected personal information from a child, please contact us at support@toendi.com. We will take steps to remove such personal information from our systems.
11.Personal Data Rights and Protection for California Residents
Under the California Consumer Privacy Act (CCPA), you have the following rights regarding your personal data:
● Right to Know: You have the right to know what personal information we have collected about you in the past 12 months, including a detailed list of the specific data we have obtained.
● Right to Delete: Subject to certain limitations under the CCPA, you have the right to request the deletion of any personal data we may have collected about you.
● Right to Non-Discrimination: We will not treat you differently if you exercise your CCPA rights.
To exercise these rights, please send an email to support@toendi.com with the subject line "CCPA Request." When you exercise your personal data rights, we may conduct reasonable verification to confirm your identity as the rightful data subject.
You may designate an authorized agent to submit a request on your behalf. Please provide the necessary information for us to verify your identity and locate your records, along with a notarized authorization allowing the agent to act on your behalf. Alternatively, you may submit evidence completing this process, sign a form allowing the agent to act on your behalf, and verify your identity personally through the above methods.
We do not sell the personal information of California residents. We share specific categories of personal information of California residents for business purposes, as described in the "How We Use Your Information" section above.
12.Updates to the Privacy Policy
This Privacy Policy may be periodically modified or amended. If we make any changes, we will post the updated policy on this page and indicate the date of the last revision at the top of the page. We will also notify you of any significant changes through pop-up notifications, emails, or other reasonable means. Please check this Privacy Policy regularly for the latest version and any updates.
Any such changes will take effect immediately upon posting and will apply to all subsequent access to and use of the services. Your continued use of the services after the effective date of any changes signifies your acceptance of the new policy.
If You Have Any Questions Or Concerns About Our Privacy Policy, Please Email Us At support@toendi.com. Your Privacy Managers Are Here To Address Any Concerns You May Have.