Términos del servicio
Introduction
Before using our services, you must read and agree to the User Agreement and Privacy Policy. These documents form a legal contract between you and Toendi (the brand name) and apply to all registered accounts and users of our services. Please read each term carefully, especially those regarding liability disclaimers, legal provisions, and dispute resolution. If you have any questions, refer to the "Contact Information" section. If you disagree with any part of the agreement, do not create an account. Completing registration (including submitting required information) indicates that you have read, understood, and accepted all the agreement's terms.
Note: Toendi's content is intended for adults aged 18 and over. Do not proceed if you are under 18, if such material offends you, or if accessing it is illegal in your jurisdiction. This document contains important terms and conditions affecting your legal rights and remedies. Using this website constitutes acceptance of these terms and conditions.
Your Relationship with Us
“you”, “your” and “yours” refer to all users and/or website visitors.“We”, “our” and “Toendi (Brand Name)” refer to Tianquan E-commerce Services Inc (brand - owning company), the owner and operator of the "www.toendi.com" website and its related subsidiaries and affiliates (collectively, “Company” or “Toendi (Brand Name)”).
These Terms constitute a legally binding contract between you and Tianquan E-commerce Services Inc (brand - owning company). By using the website or any other products/services linked to these Terms (“Services”), you agree to these Terms. Your access to and use of our Services also indicates your acceptance of our Privacy Policy, available on our website.If you do not agree to these Terms, do not use the website.
If you access or use the Services on behalf of a business or entity, a.“you” and “your” include you and the business/entity; b. You represent and warrant that you are an authorized representative of the business/entity, with the power to bind it to these Terms; and c. Your business/entity is legally and financially responsible for you and others associated with it (including employees, agents, or contractors) accessing or using your account.
Arbitration and Choice of Law Notice: These Terms include arbitration and choice - of - law provisions. Except for certain dispute types mentioned in the arbitration clause, you and Toendi (Brand Name) agree to resolve disputes through mandatory arbitration as specified in the agreement, and both parties waive the right to participate in class actions or class arbitrations.
Your Account with Us
a. Creating an Account
Toendi offers registration and login options. By following the on-screen instructions, providing the required information, and agreeing to our terms, you can complete the registration process and become a Toendi user. You must ensure the accuracy, validity, and completeness of the information you provide during account creation.
You're prohibited from malicious account registration, including but not limited to frequent, bulk, or fake registrations (e.g., using others' identities). Such actions will not be tolerated.
b. Account Information
The account and login verification code you obtain during registration are your credentials for accessing Toendi services. You should use and store them cautiously. You're responsible for all activities under your account. Negligence - related risks, such as account theft or unauthorized use, are your sole responsibility.
The account name, profile picture, and other details you provide during or after registration must comply with laws and principles of authenticity. Avoid inappropriate content, impersonation, or any other confusing or infringing setups.
c. Account Termination
You may apply to terminate your account following Toendi's procedures. However, you remain liable for all activities before account termination or during Toendi service use. After successful termination, Toendi won't restore your account data unless required by law. Proceed with caution.
d. Account Violation Handling
We reserve the right to suspend your account at any time for violations of Toendi's terms, potential infringements of third - party rights, or breaches of applicable laws.
If Toendi suspects your account usage violates laws, endangers account security, or threatens Toendi's information security, we may deny services or terminate this agreement. Toendi may suspend or terminate your account, and you and the account user will bear any resulting losses, including but not limited to content and data clearance.
Services We Provide
a. Product Purchase
We offer online shopping for various goods. You can select items here and complete purchases on Amazon via our links. We strive to provide clear product details, accurate pricing, and a smooth buying process, ensuring transparent and secure transactions. All items support legal payment methods, and shipping is arranged based on your order.
b. After - Sales Service
We provide after - sales support for products bought on our site, including returns/exchanges, repairs, and warranties. Specific policies vary by product type, purchase date, and usage. Contact customer service for details. We protect your legal rights within the law but aren't liable for issues from improper product use.
c. Content Information
We offer product - related information, such as usage guides, maintenance tips, and FAQs. This content is for informational purposes only, to help you understand and use our products better. It doesn't constitute professional advice. You should use it at your own discretion and risk. We aren't liable for any decisions or actions based on this information.
d. Platform Optimization
We reserve the right to optimize, adjust, or expand platform functions to enhance user experience. New services will follow these Terms of Use and will be announced in advance. Some new features may have trial periods or usage limits, with specific rules explained at launch.
e. Intellectual Property
All content on our website (including text, images, videos, data, and software) is the legal property of us or our licensors and is protected by intellectual property laws. You may not reproduce, modify, distribute, display, rent, sell, or use it for commercial purposes without our written permission. We will take legal action against any infringement.
f. Disclaimer
We make no warranties of any kind regarding the accuracy, completeness, timeliness, availability, or suitability of the website content or services, nor do we guarantee uninterrupted or error - free services. To the fullest extent permitted by law, we aren't liable for any direct or indirect damages arising from the use or inability to use the website or services. Users should assess the risks and take appropriate precautions.
Note: Our website may contain links to third - party sites for your convenience. We aren't responsible for their content, privacy policies, or terms of use. When accessing third - party links, please evaluate their content and risks, and comply with their age restrictions, privacy policies, and terms of use. Toendi isn't liable for any losses or disputes arising from the use of third - party links.
Online Purchases and After - Sales Service
a. Purchases and Orders
● Contract Formation: Placing an order on our website constitutes a legally binding contract. We supply goods in normal quantities for personal or household use.
● Order Processing: All orders are automatically processed by our system via the provided link.
● Error Handling: We reserve the right to contest and rectify any errors in pricing or information due to typos, printing, or technical issues. Payments made under such errors will be refunded promptly.
b. Delivery and Shipping
● Shipping Service: Our logistics partner handles all order deliveries within our designated shipping areas.
● Partial Shipment: If some items are out of stock, we may ship available items at the customer's expense, within reasonable limits.
● Supplier Default: We may cancel orders if suppliers fail to meet their obligations (through no fault of ours). Customers will be notified and refunded in full.
● Force Majeure: We'll resume and fulfill orders as soon as possible after events like natural disasters or wars disrupt delivery.
c. Retention of Title
Goods remain our property until fully paid for. Customers must not pledge, mortgage, or alter the goods without our written consent.
d. Dispatch and Payment
● Pricing: Listed prices exclude sales tax and other fees. Prices and product details are updated regularly, and the price at checkout applies.
● Shipping Policy: All orders qualify for free shipping.
● Third - Party Links: Product purchases are made via third - party links, whose terms and privacy policies must be followed.
● Unjustified Refusals: We won't charge customers for refused deliveries without valid reasons.
e. Right of Revocation and Refund Guarantee
● Revocation Rights: Consumers have 14 days to revoke contracts without cause, starting from receipt of the last item.
● Revocation Method: Notify us by email at hello@toendi.com.
● Consequences of Revocation: Customers must return goods within 14 days. We'll refund payments (excluding transport costs) upon receipt of the revocation notice. Return shipping costs are the customer's responsibility, as are any losses from unnecessary handling.
● Exceptions: Customized and sealed products (e.g., audio - visual materials, software) are non - revocable once opened.
Marketing Campaigns
Subscribe to our newsletter by email to stay updated on the latest news and exclusive promotions. By registering, you agree to receive promotional emails or messages, including one - time codes, order alerts, and promotional offers. These messages, which may be sent directly by us or by third parties on our behalf, have the same legal force as written notices. Note that joining one program doesn't automatically enroll you in others. Message frequency can vary, and operators aren't liable for delays or delivery failures. Standard messaging and data rates may apply based on your local carrier's charges. Receiving marketing messages isn't a prerequisite for using our services. To opt out, email hello@toendi.com. We won't share your subscription preferences with any third parties except for our SMS service providers and data aggregators.
User Guidelines
a. Eligibility
Users must be at least 18 years old to access the website or use our services. By using our services, you confirm that you have the legal capacity to enter into a binding contract and agree to comply with these terms and all applicable laws. If using our services on behalf of a business or entity, you warrant that you have the authority to bind that entity to these terms. You also confirm that you have reviewed and agree to our Privacy Policy and other terms.
b. Your Rights
Toendi grants you a personal, global, royalty-free, non-transferable, non-exclusive, and revocable license to access and use our services. This license allows you to use and enjoy our services in accordance with these terms and our usage policies. You may not copy, modify, distribute, sell, lease, reverse engineer, or attempt to extract source code from our services without legal permission or our written consent.
c. Prohibited Activities
When using our services, you must not engage in any of the following prohibited activities:
● Violating laws and regulations, including intellectual property rights, privacy rights, or export control regulations.
● Impersonating others or making false statements about your relationship with an individual or entity.
● Uploading, posting, transmitting, or otherwise providing content containing viruses, trojans, worms, or other malicious code.
● Interfering with the operation of our services, including attacking our systems, circumventing access restrictions, or sending malicious requests.
● Unauthorized data scraping or usage: You may not use methods such as web crawlers to obtain content from our website without our written permission. This includes product information, images, text, videos, and other materials. You also may not use such content for commercial purposes or provide it to third parties.
● Infringing on others' privacy or intellectual property rights: You may not collect or store others' personal information without explicit consent. You may not infringe on privacy or intellectual property rights, or use, modify, copy trademarks, logos, images, text, videos, etc., owned by our website without permission.
● Abusing purchase links: You may not use automated tools to frequently click, fabricate transactions, or engage in fraudulent activities related to third-party purchase links provided on our website. All purchases redirected to third-party platforms must be genuine and lawful.
● Posting infringing content: When interacting on our website through comments, messages, or uploads, you may not post content that defames, insults, harasses others, or falsely represents others, as such actions may infringe on others' legal rights.
● Damaging the website's reputation: You may not make false statements, malicious reviews, or engage in activities that undermine the image of our website. This includes organizing or inciting others to resist, attack our website, or its related services.
● Maliciously manipulating orders and after - sales processes: You may not fabricate orders, forge purchase receipts, or abuse after - sales services to gain improper benefits. We reserve the right to review abnormal after - sales behaviors and may refuse to provide related services.
● Illegal or unauthorized use: You may not use our services for any illegal or unauthorized purposes.
d. Termination
While using the Toendi website, please strictly adhere to the aforementioned rules. In case of violations, you will bear all consequences and responsibilities arising from the use of the information. Toendi has the right to take measures such as deleting illegal or inappropriate information, suspending or terminating services, or blocking accounts based on the severity of the violation. We may also save records and report to relevant authorities as required by law. If a user's violation causes Toendi to face administrative penalties or legal claims for compensation, Toendi reserves the right to seek joint resolution and claim reimbursement from the user.
You may terminate your account and thus discontinue our services at any time. Toendi also reserves the right to suspend or terminate your access to our services at any time and for any reason, without prior notice or liability. Upon termination, all licenses and rights granted to you by Toendi will cease, and you must stop using our services. The provisions on "Disclaimer," "Limitation of Liability," "Indemnification," "Governing Law and Dispute Resolution," and "Modification of Terms" will remain in effect after termination.
Privacy
Toendi's Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you confirm that you have read and agree to the terms of our Privacy Policy. You acknowledge that using our services constitutes your consent to the collection and use of this information as described in our Privacy Policy.
Intellectual Property
a. Toendi's Rights
The services, including websites, software, logos, designs, graphics, images, icons, videos, and audio clips, are owned and copyrighted by Toendi or its licensors. All intellectual property rights in the services are reserved by Toendi and its licensors. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the services. Unauthorized use may violate intellectual property laws.
b. Copyright Infringement Notice and Takedown Procedure
We respect intellectual property rights and expect our users to do the same. If you believe any material accessible through our services infringes your copyright, submit a infringement notice to us. For the notice to be valid, it must be in writing and include:
● Rights Holder Information:
○ Your full name or company name.
○ Contact information (address, phone number, email).
● Infringing Content Description:
○ Details of the infringed work (title, author, ISBN, etc.).
○ Specify the right type (copyright, trademark, etc.).
● Infringing Content Location:
○ Direct links to the content or clear instructions on how to find it.
○ List all locations for multiple items.
● Statement of Good Faith:
○ Declare that you believe the use of the copyrighted material isn't authorized by the owner, its agent, or law.
○ Affirm that the information is accurate and that you're authorized to act on behalf of the copyright owner.
● Your Electronic or Physical Signature.
● Supporting Documents:
○ Copies of copyright registration certificates or other relevant documents.
○ Additional evidence of your ownership of the rights.
c.Counter - Notification
If you're accused of infringement but believe your content doesn't infringe others' rights, you can submit a written counter - notification requesting restoration of the content. Include:
● Statement of Non - Infringement: Declare that the content doesn't infringe any rights.
● Preliminary Evidence: Provide evidence supporting that the content isn't infringing.
● True Identity Information: Provide verifiable identity information.
● Contact Information: Include valid contact details for follow - up.
● Your Electronic or Physical Signature.
Upon receiving a counter - notification, we'll forward it to the original complainant within 10 working days. If the copyright owner doesn't initiate legal action within 10 - 14 working days, we'll inform the accused party that they may restore the removed material or lift the disablement.
d. Contact Information
Per the Digital Millennium Copyright Act (DMCA), the contact for submitting infringement claims is:
● Email: hello@toendi.com
Note that under DMCA Section 512(f), anyone who knowingly makes false claims (including counter - notifications) may be liable for damages, including legal and attorney's fees. Accounts of repeat infringers may be terminated when appropriate. Before submitting notifications or counter - notifications, consider fair use and other defenses under copyright law. We encourage users to assess whether their use of copyrighted material qualifies as fair use under copyright law.
Disclaimer
You acknowledge and agree that the services are provided on an "as is" and "as available" basis. Toendi and its affiliates, officers, employees, agents, partners, and licensors expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non - infringement.
Toendi does not warrant that:
● The services will meet your requirements or be provided uninterrupted, secure, or error - free.
● The results from using the services will be accurate or reliable.
● The quality of any products, services, information, or other materials obtained through the services will meet your expectations.
● Any products, services, information, or other materials obtained through the services will meet your expectations.
● Downloading or obtaining any content through the services is at your own discretion and risk. You're solely responsible for any damage to your computer system or data loss resulting from such downloads.
Limitation of Liability
To the fullest extent permitted by applicable law, Toendi (Brand Name) and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the services. This includes but is not limited to loss of profits, goodwill, use, data, or other intangible losses. This limitation of liability applies regardless of the legal theory involved, including contract, tort (including negligence), strict liability, or otherwise.
You acknowledge and agree that when using our services, you may encounter force majeure events that could lead to service disruption or termination. Force majeure refers to unforeseeable, unavoidable, and insurmountable objective events that significantly impact one or both parties. Examples include maintenance of information network equipment, network connection failures, computer or communication system breakdowns, power outages, strikes, labor disputes, riots, uprisings, unrest, shortages of productivity or production materials, fires, floods, storms, explosions, wars, governmental actions, legal or regulatory changes, orders from judicial or administrative authorities, other force majeure events, or omissions by third parties.
In the event of such occurrences, the Toendi (Brand Name) applet will cooperate with relevant departments and work diligently to restore services as soon as possible. However, we are not liable for any resulting losses, to the extent permitted by law.
Indemnification
You agree to indemnify and hold harmless Toendi (Brand Name) and its affiliates, officers, employees, agents, partners, and licensors from and against any claims, demands, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Services, your breach of these Terms, or your infringement of any third party rights.
Governing Law and Dispute Resolution
These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the United States. Any disputes arising out of or in connection with these Terms or the Services shall be exclusively resolved by the courts of the United States.
Modifications to Terms
Toendi reserves the right to modify or update these terms at any time. Notice of material changes will be provided via email or through the service. Your continued use of the service after the effective date of any changes constitutes your acceptance of the revised terms. Disputes under this agreement will be resolved based on the version of the terms in effect at the time the dispute arises. It is advisable to always carefully read and understand the terms of service of any platform or service you use. For specific questions or concerns about Toendi's terms, contact Toendi directly for clarification.
Contact Information
For any questions regarding these terms, please email hello@toendi.com.
